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Introduction of a drive-through pharmacy to help patients/carers collect medication without having to set foot inside the hospital. This allowed for continuation of rheumatic medications to prevent missed doses and possible flares.

The drive through model has been well received by patients and clinics as it has provided patients who regularly come into hospital to collect their ‘hospital only’ medications with ease and not the need to park and walk into the building to collect.  All patients are sent a text message informing them their medications are ready of collection and any patient who does not have this option will be contacted by telephone.   

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Kalveer Flora

London, United Kingdom

Joined this community on Jun 8, 2020

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London North West University Healthcare NHS Trust

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