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Activity for Helen Bevan

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Articles and blogs to help us with "what to stop"

There are multiple frameworks on what to start, stop and amplify that have been published as part of the Covid-19 response or papers that had been published previously and have been used for thinking about what we do differently beyond the Covid-19 response. I thought it would be helpful to set out some of these papers in the “What to stop” section. Taking a systems perspective on learning from the response to Covid-19 :...

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Segmenting patients:"what matters to me" & implications for virtual consultations and self-service technologies post-Covid

More learning from Sweden: Sweden has a national transformation strategy called "the patient compact" which is about co-creating new models of care between patients and clinicians  and building relationships at the point of care. As part of this, the Swedish Association of Local Authorities and Regions carried out a large study of what matters most to patients. As a result, they have come up with new ways of segmenting patients.This has significant implications for our thinking about we...

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Jönköping, Sweden: a "living library" of patients supports other patients to make the transition to virtual consultation

Very often, health & care providers support clinicians to work virtually but we don't offer the same support and training to patients. In Jönköping Sweden, the “living library”, a group of patient leaders, is supporting thousands of service users to make the switch to virtual consultations during the Covid-19 pandemic. The ‘living library’ concept lends people rather than books. The ‘books’ are the people who have similar lived experiences, and they are ‘borrowed’ to ‘readers’.

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Helen Bevan

Coventry, United Kingdom

Joined this community on May 11, 2020

Bio Helen Bevan is Chief Transformation Officer in the Horizons team which is part of the IMprovement Directorate.

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