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Virtual First Contact Physiotherapy

Previously we had been undertaking all First Contact Physiotherapy (FCP) as face to face appointments, and the service was suspended at the beginning of the covid pandemic.  However patients were still presenting to GP practices with MSK conditions, therefore we have started utilising virtual appointments via telephone and attend anywhere to provide the service.  The current situation has helped to promote the self management messages, and uptake of self management resources available.

What is needed to sustain the change?

"Virtual" first approach as an option for patients, increases accessibility for those who are working, carers etc. 

Public health promotion messages surrounding appropriate self management, and benefits of rehabilitation over therapy dependence.

What is your region?

North East

edited on Jul 10, 2020 by Kyle Beacham
Public (4)
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Greta McLachlan Jun 11, 2020

Status labels added: Patient Activation, Patient Selection, Technology (Software/ Apps), Telephone Advice, Virtual Consulting, Horizon 2

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Greta McLachlan Jun 12, 2020

Status labels added: Choice, Supported Self-Management

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Greta McLachlan Jun 12, 2020

The idea has been progressed to the next milestone.

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Kyle Beacham Jul 10, 2020

Status labels removed: Choice, Patient Activation, Patient Selection, Supported Self-Management, Technology (Software/ Apps), Telephone Advice, Virtual Consulting

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