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Virtual Clinics
Telephone clinics initially deployed for all elective follow-up cases.
Video Clinics now running (Attend Anywhere) which I have personally found very useful.
Most patients are very happy to have a consultation on-line.
What is needed to sustain the change?
With these tools, we should look at the whole patient journey and try to re-design to take advantage of the enormous potential.
Integrating Video Consultations with MDT / Tertiary referrals. (referring team , patient and specialist centre present at the same time remotely for example)
Access to Video Consulting software/ platforms
Integration into current or re-designed pathways
What is your region?
North West
edited on Jul 13, 2020 by
Kyle Beacham
This is great. What are you doing about imaging these patients?
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We've heard both positive and negative experiences from a patient point of view. Important not to move form face to face by default to video by default. F2F, phone and video need to be options for every appointment and choose the most appropriate. Also good video consultations are a skill. I think these resources might help. https://q.health.org.uk/event/video-consultat...m-up-well-fast/
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Status labels added: Choice, Investment in technology, Patient selection, Remote Monitoring, Technology (software/ apps), Telephone advice, Telephone consulting, Upskilling of staff, Video consulting, Virtual consultation, Horizon 2
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Status labels added: Collaboration, Patient Activation
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The idea has been progressed to the next milestone.
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Status labels removed: Choice, Collaboration, Investment In Technology, Patient Activation, Patient Selection, Remote Monitoring, Technology (Software/ Apps), Telephone Advice, Telephone Consulting, Upskilling Of Staff, Video Consulting, Virtual Consulting
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